Behavioral Health Benefits

When life presents you with problems that you’re having difficulty resolving on your own, your behavioral health benefits provide treatment options to help you get the care you need.

*** If you are in crisis or considering suicide, or if you or someone you know is currently in danger, please dial 911 immediately. ***

How can your program help?
Your program provides Behavioral Health Benefits and Employee Assistance Services. Typically, Employee Assistance Services are used for shorter-term concerns, including everyday challenges like stress or coping with change, that can be managed with therapy. Behavioral Health Benefits are used for longer-term treatment of diagnosed conditions like anxiety or depression. See below for more information about Employee Assistance Service and Behavioral Health Benefits, including how to get started. 

What is therapy?
A therapist is a licensed mental health professional who helps clients improve their lives, develop better cognitive and emotional skills, reduce symptoms of mental illness and cope with various challenges. Therapy is a time-tested tool that helps people with a variety of issues including anxiety, depression, grief, relationship problems, self-exploration, stress, substance abuse, trauma and more. There are many misconceptions about what it means to talk to a licensed professional and the stigma associated with it is often the reason people don’t seek help in the first place. However, therapy can help people manage issues, develop coping skills and improve their quality of life.

Employee Assistance Services: Reasons people seek therapy
Sometimes, people begin with Employee Assistance Services, then use the Behavioral Health Benefits based on their specific needs. 

• To work on marriage issues
• To cope with a big life transition
• To develop better parenting skills
• To manage mood swings
• To improve career prospects
• To process grief
• To become more assertive
• To mitigate harmful thoughts
• To process trauma
• To gain a deeper understanding of themselves

Behavioral Health Benefits: Types of conditions treated

• Alcohol and drug addictions
• Adjustment disorders
• Anxiety disorders
• Bipolar disorders
• Clinical depression
• Eating disorders
• Personality disorders
• Other diagnosed behavioral health conditions

Treatment Types
Employee Assistance Services: Outpatient Treatment for individuals with licensed, credential mental health providers is conducted through in-person sessions or video conferencing (if offered) 
Behavioral Health Benefits*: Inpatient care, Residential treatment, Partial day treatment, Intensive outpatient programs, Outpatient treatment 
*Note: includes both mental health and substance misuse; all care is provided by licensed providers including psychiatrists, psychologists, licensed clinical social workers and licensed professional counselors

Eligibility 
Employee Assistance Services: You and your household members
Behavioral Health Benefits: You as the subscriber on your company's Magellan Health's Medical plan and your covered dependent's on your Magellan Health's medical plan

Pre-authorization Needed? 
Employee Assistance Services: Registration with an in-network provider is required. Use the Find Care tab above to review in-network providers. Complete a referral to see a provider online or by calling @@CLIENT_PHONE_NUMBER@@
Behavioral Health Benefits: Pre-authorization is required for Inpatient, Residential treatment, Partial hospital programs, Intensive outpatient programs, Psychological testing, ECT, TMS

Cost 
Employee Assistance Services: No cost for @@CLIENT_SESSIONS@@ pre-paid EAP counseling sessions with a network provider. EAP services are per person, per issue, per year.
Behavioral Health Benefits: Typically, co-insurance or co-payments and/or annual deductible and out-of-pocket costs 

How to get started

• Call @@CLIENT_PHONE_NUMBER@@
• Use the provider search to view providers and facilities in our network.
  • For Behavioral Health Benefits you can choose between in-network and out-of-network providers.
  • In-network providers are vetted by Magellan for their quality and they submit claims for your appointments. Your out-of-pocket expenses will typically be lower with an in-network provider.
  • Out-of-network providers are not vetted by Magellan for their quality and they do not submit claims for your appointments. You must submit claims for your appointments and your out-of-pocket expenses will likely be higher.
• Explore the self-care program options. Visit the Digital Emotional Wellbeing for common behavioral health conditions including anxiety, depression, insomnia, chronic pain, obsessive compulsive disorder and substance misuse.