For help in an emergency for which you need immediate assistance, dial 9-1-1.

When life gets difficult, we can help

Life has many ups and downs and sometimes you may need help to cope with challenges. If you have broken your arm, you would go to a doctor. If your mind hurts, a counselor can help. In both cases, it is always better to get treatment earlier than later so that things do not get worse.

Get the help you need in a convenient, confidential, safe and non-judgmental environment. Your program provides in-person and virtual therapy options through a national network of licensed professionals trained to help with many challenges including stress, anxiety, grief, marital/family relationship concerns, parenting, substance misuse and more. Counseling will help you understand issues, learn coping skills and develop solutions.

Key features

• No cost to you and your household members
• Up to @@CLIENT_SESSIONS@@ pre-paid counseling sessions (per issue, per 12 month period)
• Confidential and provided by a third party
• Counseling options
  • Meet with a DNC Field Consultant (phone, video conference or in-person)
  • Call your Employee Assistance Program
  • Use the Provider Search to find a counselor in your area 

• Meet with a DONCEAP Field Consultant

  Field Consultants are highly trained, licensed professionals who are familiar with the culture of your agency and specialize in working with federal employees and their family members. Members must work or reside in the state in which the DONCEAP Field Consultant is located to access services with that Field Consultant. If you have a mental health emergency, please call 1-844-DON-CEAP or 911.

  Click on a location below if you live or work in that state, or live or work in the UK or Germany to schedule an appointment. Select your time zone prior to scheduling, all appointment times display in Eastern Time.

• Joint Base Anacostia-Bolling - Washington, DC
  • Lesley Gibson - Phone
  • Lesley Gibson - Zoom
  • Lesley Gibson - In Person

• Joint Base Pearl Harbor – Pearl Harbor, HI
  • Alan Tamai - Phone
  • Alan Tamai - Zoom
  • Alan Tamai - In Person

• Naval Air Station Jacksonville - Jacksonville, FL
  • Andrew Galarneau - Phone
  • Andrew Galarneau - Zoom 
  • Andrew Galarneau - In person

• Naval Air Station Patuxent River - Patuxent River, MD
  • Unable to book appointments online. Please call @@CLIENT_PHONE_NUMBER@@ to request Appointment assistance.

• Naval Air Warfare Center – Point Mugu, CA
  • Rachel Jabbour - Phone
  • Rachel Jabbour - Zoom
  • Rachel Jabbour - In Person

• Naval Air Weapons Station China Lake – Ridgecrest, CA
  • Wayne Backus - Phone
  • Wayne Backus - Zoom
  • Wayne Backus - In person

• Naval Base Kings Bay - Kings Bay, GA
  • Andrew Galarneau - Phone 
  • Andrew Galarneau - Zoom

• Naval Surface Warfare Center Dahlgren - Dahlgren, VA
  • Howard Johnson - Phone
  • Howard Johnson - Zoom
  • Howard Johnson - In person

• NavSea Naval Base Ventura - Port Hueneme, CA
  • Rachel Jabbour - Phone
  • Rachel Jabbour - Zoom
  • Rachel Jabbour - In person

• Navy Region Southwest – San Diego, CA
  • Elvy Sipin - Phone
  • Elvy Sipin - Zoom 
  • Elvy Sipin - In person

• Norfolk Naval Shipyard – Portsmouth, VA
  • Philip Taylor - Phone
  • Philip Taylor - Zoom
  • Philip Taylor - In person

• Puget Sound Naval Shipyard - Bremerton, WA
  • Laura Baker - Phone
  • Laura Baker - Zoom
  • Laura Baker - In person

• The Mark Center – Alexandria, VA (Must work at this site)
  • Robert Wear - In Person

• The Pentagon – Arlington, VA (Must work at this site)
  • Tyffany Kidd - In Person

Use Provider Search to find care in your area

1. Click here to access the online provider search. Note: Search filters include location, specialty, gender, ability to provide video conferencing and more.
2. When you've found a provider, complete the "online self-referral" form next to the search result.
3. After you submit the form, you will receive an email with the counselor’s contact information and a MAT number. Contact the provider to schedule an appointment and include the MAT number.