For help in an emergency for which you need immediate assistance, dial 9-1-1.

When life gets difficult, we can help

Life has many ups and downs and sometimes you may need help to cope with challenges. If you have broken your arm, you would go to a doctor. If your mind hurts, a counselor can help. In both cases, it is always better to get treatment earlier than later so that things do not get worse. 

Get the help you need in a convenient, confidential, safe and non-judgmental environment. Your program provides in-person and virtual therapy options through a national network of licensed professionals trained to help with many challenges including stress, anxiety, grief, marital/family relationship concerns, parenting, substance misuse and more. Counseling will help you understand issues, learn coping skills and develop solutions. 

The first time you call your program about counseling, a Magellan representative will offer to take your information and contact providers directly to find the first available appointment for you.

Key features

• No cost to you and your household members
• Up to @@CLIENT_SESSIONS@@ pre-paid counseling sessions (per issue, per 12 month period)
• Confidential and provided by a third party
• Counseling options
• Meet with a WHS EAP Field Consultant (phone, video conference or in-person)
• Call your Employee Assistance Program
• Use the Provider Search to find a counselor in your area 

Meet with a WHS EAP Field Consultant

Field Consultants are highly trained, licensed professionals who are familiar with the culture of your agency, and specialize in working with federal employees and their family members.

Click on a location below if you live or work in that state, or live or work in the UK or Germany to schedule an appointment. Select your time zone below the booking calendar prior to scheduling, all appointment times display in Eastern Time.

• The Pentagon – Arlington, VA (Must work at this site)
• Pentagon Phone
• Pentagon Zoom
• Pentagon In Person

• The Mark Center – Alexandria, VA (Must work at this site)
• Mark Center Phone
• Mark Center Zoom
• Mark Center In Person

Use Provider Search to find care in your area

1. Click here to access the online provider search. Note: Search filters include location, specialty, gender, ability to provide video conferencing and more.
2. When you've found a provider, complete the "online self-referral" form next to the search result.
3. After you submit the form, you will receive an email with the counselor’s contact information and a MAT number. Contact the provider to schedule an appointment and include the MAT number.

Get started today!

Call @@CLIENT_PHONE_NUMBER@@

Need help?

Use the chat feature on the right side of your screen for assistance.