Tobacco Cessation Program
Frequently Asked Questions for Members
INTRODUCTION
The Tobacco Cessation Program is a comprehensive, evidence-based product that includes:
- 8 weeks of nicotine replacement therapy (NRT)
- Coaching by licensed tobacco cessation specialists
- An enhanced, clinically validated Clickotine® app
FAQs
Q: What are the benefits of the tobacco cessation program?
A: The comprehensive tobacco cessation program helps you quit tobacco and lead a healthier life. The mobile application continuously personalizes your experience, and the program includes NRT and coaching resources to drive successful outcomes.
Key features include:
- Personalized quit plan and messaging—Create a plan you can stick to with support and guidance.
- NRT—Get eight weeks of NRT products (nicotine gum, patches or lozenges) delivered directly to your home.
- Coaching—Engage with licensed tobacco cessation coaches through text messages.
- Vaping module—Access a specific program for help to quit vaping.
- Digital diversions—Have fun with games and activities and earn points and badges that can be exchanged for rewards.
- Targeted strategies—Reduce craving episodes with controlled, mindful breathing coupled with multi-sensory stimuli.
- Social engagement—Invite your friends and family to support you from within the app using templated conversation starters sent via text or email.
- Daily motivation missions—Refocus on your goals each day through immersive, meditative experiences like positive reflection.
- Health outcome improvement monitoring—Track improvements in your pulse rate, oxygen level and body temperature.
- Financial reward tracking—See how much money you are saving by quitting.
Q: How does the NRT work?
A: You can learn about and order NRT through the Clickotine app. One of the daily missions will educate you about the different types of NRT you can order (gum, patch or lozenge). If you decide you want to use NRT, you will be directed to the "My Quit Aids" section where you can order up to eight weeks of NRT.
Q: How does the coaching work?
A: Licensed tobacco cessation coaches, employed by Click Therapeutics, are available to assist you on your journey. If you respond to a system generated text, the coach will respond within a few hours. Coaches may also check in with you about your quit journey or text you proactively to help you reengage with the program.
If you call the quit line from inside the app, you will be directed to your state's quit line. If your organization offers other coaching services, you will be directed to those resources.
Q: Who is Click Therapeutics?
A: Click Therapeutics develops, validates and commercializes software as prescription medical treatments for people with unmet medical needs. Through cognitive and neurobehavioral mechanisms, Click’s Digital Therapeutics™ tools enable change within individuals and are designed to be used independently or in conjunction with biomedical treatments. The Clickometrics® adaptive data science platform continuously personalizes user experiences to optimize engagement and outcomes.
Click’s industry-leading tobacco cessation program – Clickotine – is a comprehensive, proven, and turnkey mobile tobacco cessation program that combines behavioral change therapies, coaching from trained tobacco cessation specialists and NRT. Clickotine personalizes the quit journey to each individual, maximizing the chance of staying tobacco-free for good.
Learn more about Click Therapeutics at www.clicktherapeutics.com
Q: How does the program differ from the nicotine recovery module that is part of the self-care programs available on the member website?
A: The new Tobacco Cessation Program is comprehensive and combines behavioral change therapies delivered through an adaptive mobile application, NRT and coaching from licensed tobacco cessation specialists. The self-care programs include an educational module on nicotine recovery, not a comprehensive quit program. The module has activities to develop mindfulness and cognitive behavioral skills that can augment other activities members may already be using to quit.
Q: I already have an account with Clickotine and have used the app in the past. Do I need to set up a new account?
A: If you already have an account through your employer, you can continue using it without interruption. You do not need to re-download the Clickotine app or create a new profile.
Q: How can I access the tobacco cessation program?
A: Your member website includes information about the Tobacco Cessation Program and a link to the app stores to download the mobile application.
Q: Who is eligible to use the tobacco cessation program?
A: You and your household members ages 18 and up.
2https://mhealth.jmir.org/2017/4/e56
3ww.ncbi.nlm.nih.gov/pmc/articles/PMC1118332/