Legal, Financial, and Identity Theft Help

Legal Services

Access legal services and get referrals to licensed, local attorneys to help you deal with a wide range of legal issues, including family law, traffic tickets, document review, and much more.

Attorneys can assist with:

  • Estate planning
  • Family law
  • Civil and consumer rights
  • Personal property
  • Taxes and audits
  • Document preparation (wills, trusts, and estate protection)

Key features

  • One free 60-minute consultation per issue, per year,* on the phone or in-person with an attorney or mediation expert
  • Preferential discounts for services beyond 60 minutes and on certain document preparation packages
  • Robust website featuring a wealth of tools and resources and self-service access to legal documents and forms
  • Online legal library with educational content, definitions, and articles on a wide range of legal topics

Accessing legal services

Please call the EAP: 800-222-0364 (TTY: 888-262-7848)

*Exclusions: The program does not provide legal advice on employment matters.


Financial Services

A financial wellness program to help you take control of your monthly finances and achieve your financial goals.

Financial experts can help you:

  • Assess and take control of your monthly finances
  • Avoid financial pitfalls
  • Achieve your financial goals

Key features

  • Three free 30-minute telephone consultations per topic, per year with a financial expert
  • Confidential, unbiased guidance on issues such as debt and credit, spending and saving, maternity leave, large purchases, caring for parents, and more 

Accessing financial services

Please call the EAP: 800-222-0364 (TTY: 888-262-7848)
 

Identity Theft Resolution

This service offers education and guidance on preventing ID theft and provides expert assistance from a Fraud Resolution Specialist™ (FRS) to help restore your creditworthiness when there has been an issue.

Fraud Resolution Specialists can assist with:

  • Conducting seven emergency response activities, including:
    1. Completing the ID Theft Affidavit or any applicable forms
    2. Submitting the ID Theft Affidavit to creditors, credit bureaus, or other affected entities
    3. Completing and submitting dispute letters and fraud packets on your behalf
    4. Assisting with placing fraud alerts on your credit file
    5. Assisting with obtaining and reviewing your credit report
    6. Providing you with an ID Theft Emergency Response Kit
    7. Educating you on proactive or preventative steps for safeguarding your identity
  • Challenging fraudulent accounts/debts
  • Guidance on correcting credit reports and restoring credit reputations

Key features

  • One free 60-minute telephone consultation with a highly-trained FRS
  • Receive a free ID Theft Emergency Response Kit
  • Prevention education, resources, and guidance 

Accessing fraud resolution services

Please call the EAP: 800-222-0364 (TTY: 888-262-7848)

Get started today!

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