Manager Support

Management support to help your staff thrive

Creating a safe and productive environment where staff is enthusiastic about their work is a common goal for managers and supervisors. Your program provides a variety of services and resources to support you, and your staff, in this effort. You can benefit from confidential consultations on how to handle a performance issue, leadership training, learning how to support staff during traumatic events and much more.

Monthly live webinars are recorded and posted within five days after the event, along with the webinar PowerPoint presentation and any supporting materials or handouts. 

Click on the “Learning Center” tab above to visit the full library of recorded webinars, download slides, handouts and transcripts.

Click here to download the Manager's Program Guide for more information.
Click here to download the "Options in Learning" Training Guide.

Register for the upcoming manager webinars or play the recording and download the materials for manager webinars that have taken place. 

Leading Powerfully during Change and Uncertainty
Play Recording | View Presentation | Read Transcript

Best Practices for Managing Remote Employees 
Play Recording | View Presentation

Cultivating Civility in Your Company Culture
Play Recording | View Presentation | Read Transcript

Emotional Intelligence Demystified—The Competitive Edge for Leaders 
Wednesday, December 1, 2021 | 2:00 - 3:00 p.m. ET 
This webinar will review key principles and competencies of emotional intelligence and discuss the importance of soft skills in leadership and essential differences between management and leadership. Participants will learn tips and tools for cultivating emotional intelligence and how to create a plan for strengthening your muscle as an emotionally intelligent leader.

 

2022 Webinars (Live webinars in 2022 are now 45 minutes or less
Your Program Benefits to Support Managers
Wednesday, March 23, 2022 | 2:00:00 PM EDT - 3:00:00 PM EDT
This webinar will define the components of your program and explain how to access the variety of resources, tools and services. It will also describe how to support staff and facilitate a positive, productive workplace. 

Inspire and Motivate Your Team
Wednesday, June 22, 2022 | 2:00:00 PM EDT - 3:00:00 PM EDT
This webinar will identify warning signs of a disengaged team. It will also define ways to motivate employees when times are tough and describe how to  help your team work better together. 


Creating an Environment Where Positive Relationships Thrive
Wednesday, September 28, 2022 | 2:00:00 PM EDT - 3:00:00 PM EDT
This webinar will define positive relationships and why they are important at work. We will discuss ways to deal with team conflict and manage difficult feelings in the workplace. We will also identify how to handle difficult or uncivil customers/clients.


Leading with Purpose
Wednesday, December 7, 2022 |  2:00:00 PM EST - 3:00:00 PM EST
This webinar will discuss the importance of purpose for leading resilient teams. We will discuss benefits of leading with purpose and identify strategies to lead with intention. 

 

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Critical Incident Response (CIR)

When your workplace is disrupted by a tragic event, your staff may feel overwhelmed, anxious, unsettled and distracted. Tragedy has many faces, and each experience is unique. Our Critical Incident Response (CIR) team is here to support your staff with immediate and compassionate assistance, any time—day or night.

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Workplace Support Services

Managing staff can be a rewarding and sometimes overwhelming task. When a staff member experiences relationship conflicts, financial problems, health issues or other personal challenges, he or she can become distracted at work and it can impact overall performance.

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Prevent workplace violence

Everyone has a responsibility to help support and maintain a safe work environment. Recognizing the warning signs of violence, whether it be in the workplace, domestic or the threat of self-inflicted harm is important.

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