Management support to help your staff thriveCreating a safe and productive environment where staff is enthusiastic about their work is a common goal for managers and supervisors. Your program provides a variety of services and resources to support you, and your staff, in this effort. You can benefit from confidential consultations on how to handle a performance issue, leadership training, learning how to support staff during traumatic events and much more.
Register for the 2020 manager webinars
Bullying in a Team Environment and the Effects on the Bottom Line
Wednesday, March 25, 2020 | 2:00 - 3:00 p.m. ET
In this webinar, we will discuss what overt and covert bullying are and identify common bully traits and the role of power in a bullying situation. Bully targets and common traits of people who are targeted will be discussed. You will understand the relationship between bullying and the bottom line, why good employees stay and the current research on what makes companies successful and the role power plays in this equation.
Managing the Unexpected: Responding to Workplace Crisis
Wednesday, June 24, 2020 | 2:00 - 3:00 p.m. ET
In this webinar, we will identify types of workplace crises, the value of a Critical Incident Response for employees, management and the organization as well as discuss the recovery process for employees and the organization. We will also learn how to plan for employee return to work after a crisis and anniversary date considerations.
Mental Health, Substance Use and Suicide Prevention Awareness for Leaders
Wednesday, September 23, 2020 | 2:00 - 3:00 p.m. ET
In this webinar, we will learn the facts, as well as the warning signs, of mental illness, substance use, suicide and work performance concerns. Learn how to help and respond to mental health issues, substance use, work performance concerns and emergency situations and receive additional information on manager, supervisor and human resource responsibilities and specialized resources.
Responding to Negativity and Anger in the Workplace
Wednesday, December 2, 2020 | 2:00 - 3:00 p.m. ET
In this webinar, you will learn to identify common characteristics and behaviors of negative and angry employees and understand the importance of intervention, especially for leaders. Learn tips and strategies for combating negativity and anger and receive additional helpful resources.
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Training Guide and Webinars
Our in-house training department provides learning options, so you and your staff can access knowledge-based content in the ways that work best for your organization.Learn More
How does the counseling process work?
Therapy is a time-tested tool that helps people with a variety of issues including stress, anxiety, relationship problems, grief, trauma, substance abuse and self-exploration.Learn More
Supporting your staff during traumatic events
Traumatic events that impact the workplace may include workplace violence, death of a colleague, natural and man-made disasters, accidents, and other incidents that create stress and anxiety among staff members. Leaders who understand the wide-ranging impact of trauma can effectively guide staff members through the aftermath of a traumatic event.Learn More
Critical Incident Response (CIR)
When your workplace is disrupted by a tragic event, your staff may feel overwhelmed, anxious, unsettled and distracted. Tragedy has many faces, and each experience is unique. Our Critical Incident Response (CIR) team is here to support your staff with immediate and compassionate assistance, any time—day or night.Learn More
Workplace Support Services
Managing staff can be a rewarding and sometimes overwhelming task. When a staff member experiences relationship conflicts, financial problems, health issues or other personal challenges, he or she can become distracted at work and it can impact overall performance.Learn More
Prevent workplace violence
Everyone has a responsibility to help support and maintain a safe work environment. Recognizing the warning signs of violence, whether it be in the workplace, domestic or the threat of self-inflicted harm is important.Learn More