Supervisor-Centric Guidance and Support
Creating a safe and productive environment and keeping employees engaged in their work are common goals for managers and supervisors. The EAP provides a variety of services and resources to support you in this effort, including confidential consultations on everyday management challenges. Get expert guidance on handling performance issues, supporting staff during traumatic events, leading your team through organizational changes, referring employees to the EAP, and much more.
And because you're an employee and a manager, we're here to help with any personal or work-related issues you may encounter, just as we would for your staff members.
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Quarterly Live Sessions
Each quarter, your EAP hosts a live webinar specifically for managers and supervisors. Topics range from change management and dealing with conflict, to leading with emotional intelligence and fostering a mentally healthy work environment. Click the webinar calendar link below to view this year's offerings and register for upcoming sessions.
June 2022Effective Feedback: Enhancing Your Team’s Well-Being
Although many managers may find it daunting, giving feedback to employees is an incredibly powerful tool. When delivered appropriately, even if it’s not always positive, providing regular feedback enhances relationships with your employees and improves overall team morale and productivity. We’ll help you gain desirable outcomes and happy employees by exploring practical approaches to imparting thoughtful, effective, and frequent feedback.
Wednesday, June 22, 2022
The recording and transcript of each webinar, a copy of the slides, and a resource handout are posted to this page about two weeks following the live event. Titles are added regularly, so be sure to check back often!
To view or listen to a recorded webinar, click on the recording link within the description. The video should automatically begin once the window opens. Use the controls at the bottom of the page to start, stop, and pause as needed.
Best Practices for Managing and Supporting Teleworkers
Managing a remote team is the latest sought-after skill for leaders. Many supervisors, however, find themselves with little or no prior training to manage remote workers and have had to get creative to ensure their teams remain engaged, connected, and performing at a high level. Join this webinar for tips to help you manage a remote workforce with ease and skills to tackle this challenge directly so you and your team can thrive, not just survive.
Curbing Confirmation Bias
As a supervisor, you often have to make quick decisions, though it’s likely that you seldom stop to think about how you’ve arrived at those decisions. Sometimes, we make choices based upon information that supports our preconceived beliefs and ignore or dismiss information that might lead us to a different conclusion. Known as confirmation bias, it can override rational thinking without our even realizing it. This webinar challenges supervisors to consider their own bias and suggest strategies to counteract it as a way to improve objective decision-making and maintain a culture of collaboration.
Focused and Flexible: Managing Amid Uncertainty
As a supervisor, you occasionally must deliver unexpected news or announce agency changes to employees and, subsequently, mitigate feelings of loss and anxiety as they question what lies ahead—all while appearing cool and confident. This supervisor webinar examines how change impacts the individual and the organization and outlines your role in strengthening team commitment and maintaining productivity. We’ll also review the importance of practicing self-care to help you stay focused and flexible during periods of instability.
Fostering a Mentally Healthy Workplace
Investing in fostering a mentally healthy work culture helps reduce absenteeism and healthcare costs, and improves employee morale and productivity. With statistics revealing that one in four adults has a diagnosable mental health disorder, now is the time to proactively support a healthy environment. This webinar provides insight on addressing mental health in the workplace and how you can manage the culture to improve the quality of your employees’ life at work.
More Than a Boss: Key Strategies to Become a True Leader
All leaders are bosses, but not all bosses are leaders and the differences are crucial. Do you simply oversee your staff, or do you motivate and inspire them? Are your employees a group of subordinates, or a team of supporters? Do you merely show up to work, or do you put in the work, too? The way your employees see you affects the amount of effort they give, their level of loyalty, and more. This webinar reveals how supervisors can evolve into true leaders by elevating skills and fine-tuning their management style.
Problem-Solving Consultations: A Resource for Supervisors
Your supervisor role requires you to be many things to many people. You may contemplate questions like, “What should I say to an underperforming employee? How shall I address the upcoming reorganization with the staff? What can I do if I suspect someone is drinking on the job? Should I act on my concern about performance changes in a stellar employee?” Discover how confidential consultations with the EAP can help you get answers to these questions, problem-solve almost any management situation, improve the interpersonal aspects of supervising employees, and more.
Stay Interviews: The Supervisor’s Secret to Retaining Talent
It’s no surprise that receiving the resignation of a high-performing employee is one of the biggest fears supervisors have. The loss of a valuable team member can leave a gaping hole in productivity and spirit, so keeping your best talent on board is imperative. One proactive way to achieve this is by periodically conducting stay interviews. We’ll provide you with some effective tactics to help you stay connected to your employees, decrease the chances of them looking elsewhere, and keep you from wondering if there was more you could have done to retain them.
March 2022Remote but not Removed: Curating Cohesion Among At-Home and In-Office Employees
Today’s hybrid at-home and in-office workforce presents many challenges and benefits. Keep your team on the same page from any location with strategies and support from your Employee Assistance Program.
Challenge your beliefs about others and adjust your view to see the value in what makes everyone different.
Mental Health Awareness at the Office
Promote a mentally healthy workplace for your employees. Understand the facts and learn how to provide support.
Navigating the Seas of Change
The seas of change can be rough. Keep the wind in your sails and your crew on board with guidance from your EAP.
Recognition + Reward = Retention
Keep your team intact by showing employees that they are valued, respected, and appreciated.
Supervisors Need Support, Too
You’re there for your employees – we’re here for you. Discover all the ways you can and should reach out to the EAP for confidential support, guidance, and answers.
Supporting your staff during traumatic events
Traumatic events that impact the workplace may include workplace violence, death of a colleague, natural and man-made disasters, accidents, and other incidents that create stress and anxiety among staff members. Leaders who understand the wide-ranging impact of trauma can effectively guide staff members through the aftermath of a traumatic event.Learn More
Critical Incident Response (CIR)
When your workplace is disrupted by a tragic event, your staff may feel overwhelmed, anxious, unsettled and distracted. Tragedy has many faces, and each experience is unique. Our Critical Incident Response (CIR) team is here to support your staff with immediate and compassionate assistance, any time—day or night.Learn More
Workplace Support Services
Managing staff can be a rewarding and sometimes overwhelming task. When a staff member experiences relationship conflicts, financial problems, health issues or other personal challenges, he or she can become distracted at work and it can impact overall performance.Learn More
Prevent workplace violence
Everyone has a responsibility to help support and maintain a safe work environment. Recognizing the warning signs of violence, whether it be in the workplace, domestic or the threat of self-inflicted harm is important.Learn More