Your life's journey - made easier
Reach Your Goals
You’ve come to the right place to find free, confidential services to help you and your household members manage everyday challenges and work on more complex issues.
- Explore the variety of services available
- Strengthen your mind-body connection through activities and education
- Search the Learning Center for relevant health information and tools
Follow these steps to create an account.
Click the “Find My Company | Log In” button on the top right of your screen. Then, click “Sign up” and complete your profile using your personal or work email address.
Why create an account?
You need an account to register for counseling sessions*, access our full suite of digital resources and to save information for future reference.
Need technical help? Click the “Live Chat” button on the right.
Live Chat is staffed daily from 7:00 AM to 5:30 PM CT. If you send a message outside of these hours, we will respond to the message the next day. The toll-free technical support phone number is 1-800-424-6008 and is staffed daily from 7:00 AM to 5:30 PM CT. Please note that there may be a wait to connect with a representative.
Are you a California resident looking for a provider? Click here to search for a California provider.
Services provided through your program are voluntary and confidential and utilization of this program is not reported to your employer or maintained in a personnel file. The only exceptions are in the event of a mandatory referral as a condition of employment if your program utilizes mandatory referrals, if you consent to share information, or if Magellan is required by applicable law to report a situation to an appropriate person or office, such as in the case of a duty to report child or elder abuse or threats to commit self-harm or harm to others.
*Availability is based on your specific program benefits.
Provider Search will be unavailable Sunday, August 21, from 4:00 a.m. to 4:00 p.m. (Eastern time)
Maintenance is scheduled on Sunday, August 21, from 4:00 a.m. to 4:00 p.m. (Eastern time). During this time frame, Provider Search on Ascend will be unavailable. Please withhold all Provider Search attempts during this maintenance window.Learn More
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BetterHelp is the largest online counseling service providing an alternative form of traditional, in-person counseling. Call your program or visit BetterHelp.com/Magellan to get started with BetterHelp before downloading the app.